FAQ/Technical Support Centre

Code Updates
     
 
Q What software can I use with ITL Machines?
A Although models such as the ITL 950C come pre-loaded with codes, software from the following manufacturers also work with ITL machines:
 

Blackhawk Products »
Genericode »
Instacode »
Lockshop Software »
 
Q How often and when should I update key codes?
A This depends on what types of keys you cut regularly.
 

The likelihood of needing code updates is higher if you are mainly cutting car keys. New codes arise as new cars come on the market.

If many new codes are needed, customers may purchase software updates from Intralock Tools by emailing us or by phoning 1-888-264-6627.
 
Q Which Code or Program Version do I have for my ITL 950/950C?
A To find the Code Version: (Applies also to ITL 9700 and ITL 9000 machines)
 

Ensure the machine is on and in Ready mode.

Push the following keys in sequence: "1", followed by "mfg" followed by "Depth".

This is an example of what you'll see on your screen.

Your code version is: 2.05 Release 2.

Push the CLEAR key to return to Ready mode and to resume with your key cutting.
   
  To find the Program Version:
 

Ensure the machine is on and in Ready mode.

Push the following keys in sequence: "-", followed by "9" followed by "mfg".

This is an example of what you'll see on your screen.

Your Program Version will appear just after the make of your model. In this case it is V1.12.

Push the CLEAR key to return to Ready mode and to resume with your key cutting.
   
 
Q I'm not seeing the start-up menu when I insert my ITL 950C software update disk.
A A patchfile may need to be downloaded
 

The start-up menu should load automatically when you insert the disk and appears as per the image on the right. If it does not:

Step 1. Browse the contents on your CD Drive folder - depending on your system, you can use Windows Explorer, My Documents or Start/Run/Browse.
Step 2. In the Frameworks folder, open the dotnetfx patch-file and choose "Yes" to install.
Step 3. Return to the main CD Drive folder and double-click on the itlStart.exe file.
 
     
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